Privacy Policy
Last Modified: Nov 17, 2015
PRIVACY STATEMENT
The purpose of this privacy policy statement is to let you know what information we collect, why we collect it, and how we use it. By visiting our Website, you are accepting the practices described in this Policy.
INFORMATION WE COLLECT
Personal Information: We collect and store information that you provide to cwstuning.com or our Customer Service Staff. When you sign-up for the CWS Tuning Newsletter, open an account, or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, and of course vehicle information. If you choose to unsubscribe from the CWS Tuning Newsletter your email will be removed from our system.
Credit Card/Payment Information: We do not store your credit card information. In compliance to various laws and best practices, we do not store your credit card information in any form on our computers or servers, or in printed files. We follow PCI Compliance guidelines from our credit card processing company, and as such make serious effort to protect your credit card information when you provide it for us to use. Our employees are bound by strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Anonymous Information Through your use of our Website: We may also gather certain information that does not identify you individually ("Anonymous Information"). We collect and store certain information automatically whenever you interact with our Website. For example, we collect your IP address, location and browser/device information every time you visit CWSTuning.com. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve our Website to give you the best online experience possible.
USE OF COOKIES
Like many websites, we use "cookies", files stored on your computer's hard drive by your browser, to identify you to optimize your CWSTuning.com experience. For example, we use cookies to identify the preferred landing page you chose upon your first visit to CWSTuning.com and to hold items in your shopping cart when you visit the site without checking out. Most browsers accept cookies automatically but allow you to disable them. We recommend having your cookies enabled to insure your best browsing experience.
USE OF ANONYMOUS INFORMATION
We use Anonymous Information to help us determine how people use parts of the Website and who our visitors are. Anonymous Information is used to help us make CWSTuning.com better for our visitors. We may also use Anonymous Information to provide analytic data to third parties about how our users collectively use the Website.
HOW WE USE INFORMATION WE COLLECT
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect CWS Tuning and our users. We also use this information to offer you tailored content on our website.
We may use the name you provide for your Account Profile across all of the services we offer. If other users already have your email, or other information that identifies you, we may show them your publicly visible Account Profile information, such as your name and photo.
If you have a CWS Tuning Account, we may display your Profile name, Profile photo, and actions you take on CWS Tuning in our services, including displaying in ads and other commercial contexts. We will respect the choices you make to limit sharing or visibility settings in your CWS Tuning Account.
When you contact CWS Tuning, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this is Google Analytics.
Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results and tailored advertising.
We may combine personal information from one service with information, including personal information, from other CWS Tuning services – for example to make it easier to share things with people you know.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
CWS Tuning processes personal information on hosted servers in several countries around the world. We may process your personal information on a server located outside the country where you live.
ACCESSING AND UPDATING YOUR PERSONAL INFORMATION Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
INFORMATION WE SHARE
We do not share personal information with companies, organizations and individuals outside of CWS Tuning unless one of the following circumstances applies:
- With your consent - We will share personal information with companies, organizations or individuals outside of CWS Tuning when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
- For legal reasons - We will share personal information with companies, organizations or individuals outside of CWS Tuning if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of CWS Tuning, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
INFORMATION SECURITY
We work hard to protect CWS Tuning and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
- We encrypt many of our services using SSL.
- We offer you two step verification when you access your CWS Tuning Account.
- We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
- We restrict access to personal information to CWS Tuning employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
LINKS TO OTHER WEBSITES
Our Website may contain links to other websites. Our Privacy Policy does not apply to the practices of other websites and CWS Tuning is not responsible for the actions and privacy policies of third parties. We encourage you to read the privacy policies of each website that you visit.
CHILDREN'S POLICY
In accordance with the Children's Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under 13, please have your parents enter their information when personal information is required.
